Our support services put you in contact with technical support specialists committed to helping you navigate through problems quickly and effectively. Please look for local offices in the contact section. When hands-on are required, Auto-Maskin has experienced technicians ready to help you on-site in most parts of the world.
Describe your support needs in this form and submit, and we will get back to you as soon as possible.
Product specifications, manuals and software are available for download on each products own product page. All documents are also available in the list on this page.
For an overview of our products, download the “Passport to Innovation” brochure.
If you don’t find the desired information, please contact us.
AK-6 Analog Expansion Unit
Documents
Certificates & Origin
DCU 205 Engine Controller
DCU 208 Engine Controller
Document List
DCU 208E Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 210 Engine Controller
Document List
DCU 210E Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 305 A R1 / DCU 305 F R1 Engine Controller
Engineering/Service Support
Certificates & Origin
DCU 305 A R2 CAN Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 305 A R2 Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 305 P R2 CAN Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 305 P R2 Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 305 R3 Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 305 R3 LT Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 408 Engine Controller
Document List
DCU 408E Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DCU 410 Engine Controller
Document List
DCU 410E Engine Controller
Documents
Engineering/Service Support
Certificates & Origin
DMU 206 J1939 Reader
Kraft™ PowerBank
Documents
LSU 408 Load Sharing Unit
LT-ACE Annunciator Panel
Documents
Engineering/Service Support
Certificates & Origin
LT-ONE Alarm Panel
Documents
Engineering/Service Support
Certificates & Origin
Marine Broadcast
Documents
MK-14 Relay Expansion Unit
Documents
Engineering Support
Certificates & Origin
MK-6 Relay Expansion Unit
Documents
Certificates & Origin
N2K (NMEA 2000 / J1939) Converter
Document List
ProConnect B4.5
ProConnect C1
Documents
Engineering/Service Support
ProConnect Scania
ProConnect X15
RIO 210 Remote I/O Unit
Documents
Certificates & Origin
RIO 216 Remote I/O Unit
Document List
RIO 410 Remote I/O Unit
Documents
Engineering Support
Certificates & Origin
RIO 412 Exhaust Temperature Interface
Document List
Engineering Support
RIO 425 AC Generator Interface
Documents
Engineering/Service Support
Documents old obsolete version
RK-5 Speed Relay
Documentation
RK-66 Interface Module
Included in DCU 305 R3 documentation
Certificates & Origin
RP 206E Remote Panel
Documents
Engineering/Service Support
Certificates & Origin
RP 210 Remote Panel
Document List
RP 210E Remote Panel
Documents
Engineering/Service Support
Certificates & Origin
RP 220E Remote Panel
Documents
Engineering/Service Support
Certificates & Origin
RP 410 Remote Panel
Product List
RP 410E Remote Panel
Documents
Engineering/Service Support
Certificates & Origin
RP 480i Remote Panel
Documents
Engineering/Service Support
Certificates & Origin
RPS – Redundant Power Selector
Document List
Certificates & Origin
RSP 305 Remote Panel
Documents
Certificates & Origin
Rudolf Configuration Software for DCU 305
Documents
Software
S-ACE Annunciator Panel
Documents
Engineering/Service Support
Certificates & Origin
S-AI8 Eight Analogue Inputs
Information
S-BC Broadcast SMS/email Alarming
Documents
Certificates & Origin
S-C120 I/O Cabinet
Documentation
S-C60 I/O Cabinet
Documents
S-DMO Door-mounted S-ONE
Information
S-DO8 Eight Digital Outputs
Information
S-ONE Alarm Panel
Documents
Engineering/Service Support
Certificates & Origin
S-UPS Intelligent UPS Power
Information
SDU 404 Safety Shutdown Unit
Documents
Engineering Support
Certificates & Origin
SDU 410 Safety Shutdown Unit
Document List
Engineering Support
Certification & Origin
SDU 420 Safety Shutdown Unit
Documents
Certificates & Origin
Note! All firmware releases below are for the Auto-Maskin branded panels only, and not for any OEM versions.
Firmware Release 400 Series
The latest released firmware for the DCU and RP is available for download here.
Install the new firmware using the web-server and follow the guidelines in the menu, or simply copy the file(s) to a USB memory stick and insert it in the DCU panel. See the manual for further details.
Note! The firmware releases below are for the DCU&RP 400 Classic Series only. Using this for other models will not work and may harm the unit.
DCU 410/408 (Classic) Engine Controller: dcu410_generic_2.11Patch13.tar
RP 410 (Classic) Remote Panel: rp410_generic_2.12Patch4.tar
If the current panel firmware is version 1.1 or 1.2, then the panel needs a pre-upgrade before adding the latest firmware. Contact us for more details.
Firmware Release 400E Series
Note! The firmware releases below are for the DCU&RP 400E Series only. Using this for other models will not work and may harm the unit.
DCU 410E/408E Engine Controller
Firmware Release 200 Series
The latest firmware for the DCU and RP is available for download here. The new firmware includes new functionality and bug fixes.
Install the new firmware using the web-server and follow the guidelines in the menu, or simply copy the file(s) to a USB memory stick and insert it in the respective panel. See the manual for further details.
Note! The firmware releases below are for the DCU & RP 200 Series Classic only. Using this for other models will not work and may harm the unit.
DCU 210/208 Engine Controller: dcu210_generic_2.12Patch3.tar.gz
RP 210 Remote Panel: rp210_generic_2.12Patch3.tar.gz
Firmware Release 200E Series and LT-ACE Annunciator Panel
Note! The firmware releases below are for the DCU & RP 200E Series and LT-ACE only. Using this for other models will not work and may harm the unit.
DCU 210E/208E Engine Controller
RP 206E/210E/220E and LT-ACE Annunciator Panel
Firmware Release LT-ONE Alarm Panel
Note! The firmware release below is for the LT-ONE Alarm Panel only. Using this for other models will not work and may harm the unit.
Firmware Release S-ACE Annunciator Panel
Note! The firmware release below is for the S-ACE Annunciator Panel only. Using this for other models will not work and may harm the unit.
Firmware Release S-ONE Alarm Panel
Note! The firmware release below is for the S-ONE Alarm Panel only. Using this for other models will not work and may harm the unit.